Training And Education
Brewing knowledge for better coffee.
Exceptional Coffee Requires More Than Just Great Beans And Equipment—It Requires Understanding.
Even the finest coffee can be ruined without the knowledge of coffee brewing and preparation. That’s where our commitment to training and education comes in.
Wholesale Customer Training
Meet Eric Thomas, our Director of Training!
It’s not just how to brew a great cup of coffee. It’s also how to prepare beverages quickly, how to make them attractive, how to tell the story behind the coffee, and how to engage your customers to provide them with a wonderful experience.
Our team members have over 50 years of collective experience in the coffee industry, and we all have an intense passion to pass that knowledge on. If you have a retail coffee store, we can create a custom training program for your baristas and servers. Call Eric at 614-401-3326 or email him at eric@onelinecoffee.com. Make sure and mention if you are already a One Line Coffee wholesale customer as special training pricing is applicable.
Coffeehouse baristas can consider developing their expertise and skills by scheduling one or more of the modules we offer in our Professional Barista Development Program noted below!
Professional Barista Development Program
We’ve assembled a flexible training program to meet our customers where they are. It’s an intensive learning experience, consisting of 8 separate modules to take you from a coffee novice to an expert, with a focus on being able to train your own staff. These modules are also available piecemeal, allowing you to pick and choose the modules that would have the biggest value. This training can occur either on-site at a customer’s location, or at our own training lab in the Short North neighborhood of Columbus.
We also recognize that business owners may not have the ability or time to train their own staff. We offer regularly-occurring training classes that are open to the public, and discounted for current wholesale customers. These classes are offered at our Short North lab, and focus on preparing new baristas for commercial environments.
Workshops and Programs for our Retail Store Customers
(Nurturing Home Coffee Enthusiasts!)
We encounter an increasing number of our retail customers who simply want to grow their passion for all things coffee. Whether it is experiencing a cupping session, attending a home-brew workshop, or scheduling a customized private event for friends and family, we can accommodate!